The Hyatt Centric is delighted to invite applicants for the position of Meeting & Events Office Supervisor.
The successful candidate will assist in handling enquiries and proposals that come through, ensuring all of our client needs and expectations are met at all times and you will play an important part in handling key group enquiries in conjunction with the Sales and Reservations teams.
This is Ireland's first Hyatt Hotel.
Adjacent to St Patrick's Cathedral, this 234 bedroom 4 Star property will include restaurant, bar, meeting and event facilities and fitness centre.
Working within the highly respected Hodson Bay Group, and with the impressive support of the Hyatt Partnership, explore this exciting journey with us in introducing and establishing the Hyatt Centric, The Liberties Dublin, as a leading hotel in the Capital.
We're proud to share that Hodson Bay Group is a part of the Failte Ireland Employer Excellence Programme and has recently been recertified as a Great Place to Work.
With over 700 employees representing more than 50 countries, we remain committed to fostering a positive and inclusive work environment where every team member feels valued while delivering exceptional service to our guests.
Additionally, the Group has been honoured with the Investor in Diversity Silver Accreditation, highlighting our dedication to promoting diversity and inclusion within our workforce.
Main Duties: Leading an event enquiry from proposal stage to contract for all meetings, conferences, banquets, social events and gatherings throughout the hotel, whilst maximising revenue and delivering that bespoke experience Ensuring that all requested RFP's and quotes are replied to within 24 hours of receipt as a standard protocol Complete the daily administration tasks in the Sales office and ensure emails are up to date and filing is in order Posting charges for events and ensuring all final bills are correct Work closely with the operational team in preparing/updating menus, floor plans and layouts for all functions Support duties of the Operation team by being the key on site contact for all incoming events on a daily basis and be the "go to person" for both team and clients Requirements: Experience working in an operations environment within the hospitality industry for a minimum of 2 years preferably in Meeting & Events or Conference & Banqueting orientated roles Experience in a similar administrative role with knowledge of CRM, POS or Window based operational software Knowledge of banquet and event service operations A great communicator with strong telephone etiquette skills Strong customer development and relationship management skills We are looking for individuals who have a solid knowledge of food and beverage, able to evidence strong business acumen, have a proven track record displaying creativity and excellent communication & organisational skills The successful applicant will have exceptional attention to detail and a strong background in administrative function