Job Title: German Medical Coordinator – Qualified Nurse
Location: Dublin – Hybrid
Key Responsibilities:
* Manage complex medical cases across the business.
* Support charities globally with medical assistance/advice.
* Manage customers who become sick or get injured abroad and communicate with hospitals and medical staff locally and support them in returning to their home country.
* Reduce costs and ensure medical bills are accurate and free from fraud using medical expertise.
* Build strong relationships with clients, customers, and internal/external parties.
* Keep database up-to-date and utilize strong administration skills.
* Provide exceptional customer service and develop client relationships.
* Work in line with team SLAs.
* Be responsible for process feedback and development to improve internal structures.
Requirements:
* Valid Nursing Qualification (Global).
* Extensive experience in nursing in a clinical or hospital setting.
* Fluent in German and English.
* Strong Administration abilities.
* Excellent Communication skills.
* Ability to work under pressure with high volumes and result-oriented.
Benefits:
* Childcare benefits.
* Company pension scheme.
* Free or subsidised travel opportunities.
* Private dental insurance.
* Private medical insurance.
* Sick pay.
* Flexible rostering and working abroad programs.
* And more benefits available.
This is a diverse role that will utilize your nursing skills, medical care knowledge, administration skills, organizational skills, and multitasking daily. It would suit someone from a nursing background seeking a new challenge working for an organization that offers excellent working hours, work-life balance, and benefits.
This role involves working with charity organizations around the world that need medical advice/assistance and also assists day-to-day client accounts with their medical queries and supports customers traveling and getting injured to get back to their home countries.