We are seeking an experienced Operations Manager to join our team at the Clayton Hotel Silver Springs and Conference Centre.
Objective of the Role
The Operations Manager will report directly to the General Manager and Deputy General Manager, overseeing the day-to-day operations of the hotel. This role requires a strategic thinker who can motivate and lead staff to deliver exceptional service.
Key Duties and Responsibilities
1. Provide support to the General Manager in driving hotel operations forward.
2. Lead and manage head departments to ensure seamless execution of hotel services.
3. Motivate and engage all staff to deliver excellence in customer service.
4. Develop and implement succession planning initiatives to enhance staff development.
5. Foster a culture of exceptional customer care within the property.
6. Support profitability and cost management efforts.
Requirements
1. 3-4 years of experience in Operations management with a strong focus on standards-driven excellence, particularly in Food & Beverage.
2. A desire to progress and develop your career in hotels.
3. Proven people leadership and motivation skills.
4. Excellent communication and interpersonal skills, with the ability to contribute to overall hotel strategy.
5. Ability to build relationships and influence at all levels of the business.
About Our Culture
Dalata Hotel Group is Ireland's largest hotel group, with exciting opportunities for growth and development. We value our employees and offer unique training programs to aid professional and personal development. Our company culture is built around our values of