Our client is a leading retailer known for their commitment to quality, value and outstanding customer service, whilst creating a positive, supportive environment for our teams. As a fast-growing established retailer, they are looking for an experienced and driven Assistant Store Manager to support the daily operations of our store and assist in leading a dedicated team.
What they offer:
1. Competitive salary and incentives
2. Generous employee discount
3. Opportunity for career growth and development
4. Education opportunities
5. A dynamic and supportive work environment
6. Employee Assistance Programme
7. 20 days annual leave
8. Cycle to Work scheme
Key Responsibilities:
1. Support the Store Manager in the day-to-day operations of the store
2. Lead by example and motivate the team to achieve sales targets and provide excellent customer service
3. Ensure the store is fully stocked, organised and merchandised to Company standards
4. Manage daily staff tasks, training and development to ensure optimal performance
5. Handle customer enquiries and resolve any issues promptly and professionally
6. Maintain inventory control and ensure accurate stock levels
7. Assist with recruitment and onboarding of new team members
8. Drive in-store promotions and sales activity to boost store performance
9. Ensure compliance with health, safety and store policies
Experience:
1. Proven experience in retail management or Assistant Manager role ideally in a FMCG/Big Box retail setting
2. Strong leadership and team management skills
3. Excellent communication and interpersonal skills
4. A passion for customer service and delivering an outstanding shopping experience
5. Ability to work effectively in a fast-paced environment
6. Strong problem-solving abilities and attention to detail
7. Flexibility to work early morning, evenings and weekends
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