As a key member of our team at Dovida, you will be responsible for delivering high-quality care to our clients across Ireland. Our global footprint spans six countries, and we are proud to deliver nine million hours of care each year.
In Ireland, we have a network of 25 offices and 350 key players who manage 4,000 professional caregivers. These caregivers support, uplift, and empower 7,000 clients in cities, towns, and villages across the country.
We embody our Circle of Care philosophy, ensuring that we fulfill our promise: Your Life, Your Way.
Job Description:
This role is based in Dovida's Monaghan office and covers our clients based in Cavan & Monaghan.
Responsibilities:
* Conduct consultations and prepare care plans.
* Conduct risk assessments in the home and mitigate any risks.
* Monitor, mediate, and manage both client and caregiver concerns and issues.
* Carry out Quality Assurance (QA) visits in client homes, developing and reviewing care plans for clients and conducting service enquiries and care consultations as needed.
* Evaluate client care plans against their care needs, following up with family and healthcare professionals as necessary.
* Ensure care delivered in clients' homes meets HCCI, ISO, and Franchise Standards, local policies, and Health Service Executive (HSE) requirements.
* Maintain up-to-date Caregiver Supervisions.
* Mentor and support a large team of caregivers to perform their roles effectively.
* Develop and maintain relationships with clients, families, and caregivers.
* Nurture networks and enhance existing relationships with healthcare professionals and multidisciplinary teams in hospitals and community settings.
* Report and consult with senior management on clinical matters as required.
* Participate in clinical audits as identified by the organization.
Requirements:
* QQI Level 5 Social, Healthcare degree preferred.
* Three years of experience in home care, healthcare, or a senior-related industry required.
* An equivalent combination of education and work experience may be considered.
* Computer literacy skills are essential.
What You'll Get:
* Career Development Opportunities.
* Growth Potential.
* Performance-Based Bonus.
* Work-Life Balance.
* Comprehensive Benefits Package.
We are committed to fostering a supportive environment where our employees can grow and develop their careers. If you are passionate about delivering exceptional care and wish to join a dynamic team, please apply.