Service Desk Administrator
A 12-month contract opportunity has arisen for a Service Desk Administrator to join our team.
About Your New Employer
Our organisation is committed to growth and development, offering an engaging work environment where your contributions are valued.
We have been providing service to the HVAC, Electrical and Controls industry for over 30 years.
About Your New Job as a Service Desk Admin
Your key responsibilities will include:
* Invoicing: Develop and manage detailed maintenance schedules
* Scheduling Engineers and Technicians
* Creating and updating jobs on CRM system
* Respond to customer queries
* Generating status reports and updating customers
* Prioritise and plan maintenance activities
* Data entry
* Maintaining, monitoring, and filing all relevant information and documentation
What Skills You Need
To be successful in this role, you will need:
* 1-2 years of experience in a service desk administration role
* Invoicing experience
* Scheduling and coordination experience
* Proficiency in Microsoft Office, especially Excel
* Strong time-management, prioritisation, and organisational skills
Whats on Offer
You can expect a competitive salary and benefits package, including:
* €35,000 - €38,000
* Flexible and Hybrid working
* 21 days of annual leave