Sales Advisor Job Description
As a Sales Advisor within our branches, you play a pivotal role in the success of the business.
You will build relationships with trade customers on a regular basis both in person and over the phone, aiming to win new business and cement relationships with existing trade customers, ultimately delivering on our customer promise.
Why Work for LKQ?
We are a people-first organisation where colleagues come first, and the customer is at the heart of everything we do. We strive to support all our employees through their individual career paths and thrive within our business.
Key Responsibilities
1. Build relationships with customers to win sales, improve margin, and deliver excellent customer service within the branch.
2. Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor.
3. Work collaboratively with other areas of the branch to ensure customer needs are met.
4. Ensure all call backs are completed in a timely manner.
5. Work closely with internal teams across the business to understand products and stay ahead of customer needs.
6. Collaborate with the Warehouse Supervisor to reduce return rates by building better relationships with customers.
7. Utilize relevant business data to identify opportunities across customer bands and product groups.
Skills and Experience
* Excellent communication skills to develop customer relationships and drive customer connectivity.
* High levels of focus, energy, and drive.
* Good business acumen.
* Deliver best-in-class service to establish customer experience excellence.
What We Offer
* 22 days annual leave.
* Cycle To Work scheme.
* Genuine career progression opportunities.
* Access to a 24-hour Employee Assistance Programme offering financial and wellbeing support.
LKQ Euro Car Parts leads the automotive aftermarket, supplying an unrivalled range of vehicle parts to over 18,000 customers through a world-class logistics operation in the UK and Ireland. We lead the market through innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future.