Be Yourself, an Inspiration to Your Team, and a Leader Like Leonardo
You will be the driving force behind your department, ensuring that everything runs smoothly and efficiently. You will lead your team in providing exceptional experiences for our guests.
In this role, you will be faced with exciting challenges. You will need to think creatively to maintain high standards of cleanliness and presentation across all areas of the hotel. Continuously look for innovative ways to improve our product and services.
Your goal is to inspire and motivate your team to deliver outstanding results. Create unforgettable moments for our guests by exceeding their expectations.
We offer a range of benefits to support your success:
* Head of Department bonus scheme: based on performance and financial achievement
* Enhanced pension plan
* Special rates on Leonardo Hotel rooms across the UK & Europe
* Company-wide recognition scheme: recognize your hard work and dedication
* Meals on duty
* Talent referral scheme: earn a bonus for recommending a friend
We value teamwork and celebrate our colleagues' achievements through various events:
* Thank You Week: fun activities and rewards
* Employee Awards Celebration: annual recognition of excellence
Key responsibilities include:
* Being yourself and leading by example
* Maintaining Health & Safety standards in the Housekeeping department
* Meeting KPIs and supporting your team to achieve these goals
* Collaborating with the wider hotel team to meet strategic objectives
* Creating training and succession plans to ensure a smooth future
Join us and become part of the Leonardo community. As a Head of Department (HOD), you will hold a key leadership role, and we will support your development through our People Programme and Passion 4 People Leonardo Culture workshops.
To enhance your skills and knowledge, we offer:
* Fast Forward Programme: an 8-month development opportunity
* Accelerate Programme: preparing you for your first DGM or Operations Manager role
With our guidance, training, and clear progression paths, you will be well-equipped for a successful career in Hospitality.
About Us
We are a leading hotel group with over 270 hotels across the UK and Europe, built on decades of hotelier expertise.
We have ambitious expansion plans, making it an exciting time to join our team.