IT Project Manager - Salesforce
The Role:
Lead and manage Salesforce implementation projects from inception to completion, ensuring all project goals and objectives are met. Develop and maintain detailed project plans, schedules, and budgets and other key project management documentation.
Coordinate and collaborate with cross-functional teams, including Business, Suppliers, Business Analysts, Solution Architects and other key stakeholders, to ensure successful project delivery.
Identify and mitigate and escalate project risks and issues, ensuring timely resolution. Communicate project status, progress, and issues to stakeholders and senior management.
Ensure compliance with company policies, procedures, and standards. Facilitate project meetings, including kick-off meetings, status updates, and post-project reviews, to ensure effective communication and alignment among team members.
The Person:
* Min. 5 years proven experience managing complex IT projects
* Experience in managing Salesforce projects essential
* Knowledge of Salesforce Service Cloud, Sales Cloud and Marketing Cloud beneficial
* Relevant 3rd level degree qualification and experience
* Understanding of the tools and skills required to decompose projects into achievable tasks and goals
* Experience working on a variety of project types such as Development, Infrastructure, Integration and Rollouts
* The ability to work on own initiative demonstrating ownership and a can-do attitude is key.
* Excellent communication, written, verbal, interpersonal, influencing and presentation skills.
* Strong organisation skills with an ability to work under pressure and meet deadlines
* Strong commercial awareness with a high level of strategic thinking
* Appropriate PM certifications such as PMP, Prince2
* Experience in Agile projects