Summary of Role:
Bring a good understanding of the Financial Crime Advisory role having worked in similar capacity earlier. Lead advisory engagement constructing business operating model, cost benefit analysis and business process modelling.
Engage business users to capture and document business process models using industry standard frameworks and tools. Translate business requirements into actionable change for fast delivery of technology.
Responsibilities:
1. Engage with business users, understand problem statement and agree scope of engagement
2. Interview product owners to understand as-is business processes and then develop customer-driven to-be processes
3. Support the Business by documenting process models and identify opportunities for improvement
4. Ability to map customer experience using tools like personas, customer journeys etc.
Gather and Analyze Data:
* Gather and analyze statistical data from the business areas for supporting business case for change
* Research and analyze best in class industry processes to support digitization & simplification of customer journeys
Deliver Process Improvements:
1. Work hand-in-hand with the Product Owner and Development teams in order to deliver process improvements
2. Work with multiple product owners to write & develop clear, non-implementation specific epics, user stories and acceptance criteria
Experience:
* Experience working on an end-to-end Financial Crime implementation program (operating model, governance structure, process and technology delivery)
* Experience working on Financial Crime (AML, Fraud, Global Sanctions) technology solutions like Net Reveal, Detica, Fenergo and/or Hotscan