Group General Manager
A seasoned and dynamic leader is required to oversee the operations and strategic direction of our hotel business.
Key Responsibilities:
* Strategic Leadership & Business Development
o Develop and implement strategic plans for long-term success and growth.
o Work closely with General Managers to align business objectives and enhance overall performance.
o Identify market trends and opportunities to drive revenue, improve guest experience, and maintain a competitive edge.
o Oversee branding, marketing, and positioning strategies to maximize occupancy and revenue.
* Operational Support & Performance Management
o Provide hands-on support and mentorship to General Managers, ensuring operational excellence across properties.
o Ensure the business meets key performance indicators related to guest satisfaction, service quality, and operational efficiency.
o Promote a culture of excellence, ensuring high standards are consistently maintained across all departments.
o Drive continuous improvement initiatives, streamlining processes to enhance productivity and profitability.
* Financial Oversight & Profitability
o Manage the overall financial performance of the hotels, ensuring profitability and cost efficiency.
o Oversee budgeting, forecasting, and financial reporting to ensure alignment with business goals.
o Monitor revenue streams and implement strategies to maximize RevPAR, ADR, and occupancy rates.
o Control costs across all departments, with a particular focus on labor management, procurement, and operational efficiencies.
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o Drive digital transformation and operational automation where applicable.
o Oversee capital expenditure projects, ensuring investments align with business objectives.
o Ensure compliance with industry regulations, sustainability initiatives, and evolving market demands.
Qualifications & Experience:
* Proven experience as a General Manager or Group/Regional/Cluster General Manager within the hotel industry in Ireland.
* Strong leadership skills with a track record of managing multiple properties or large-scale hotel operations.
* Extensive experience in strategic planning, business development, and financial management.
* Strong financial acumen, with the ability to analyze P&L reports, control costs, and drive revenue growth.
* Exceptional communication and people management skills, with the ability to inspire and develop high-performing teams.
* Commercially astute with a proactive approach to problem-solving and decision-making.
* Experience working with hotel management systems, financial reporting tools, and operational software.