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Role Overview:
We are seeking a dynamic and results-driven Cylinder Sales Market Analyst to play a pivotal role in the transformation of our cylinder business. This role will be instrumental in driving data-driven commercial initiatives and leading process improvement projects to enhance sales effectiveness and operational efficiency. The ideal candidate will possess strong analytical capabilities, a customer-centric mindset, and the ability to manage diverse stakeholders effectively and cross-functional collaboration.
Key Responsibilities:
Customer Profitability Analysis:
* Analyse customer profitability data to identify trends, opportunities, and areas for improvement.
* Collaborate with finance and the sales team to identify and address underperforming territories and capitalise on profitable opportunities.
* Provide actionable insights to optimise pricing strategies and customer portfolio performance.
* Conduct a deep dive into simplifying and streamlining the P Form process by understanding the root causes and identifying more efficient ways to manage customer subsidies and credits.
Continuous Improvement Projects:
* Lead and drive the implementation of CI initiatives in the Cylinder Transformation to streamline workflows and enhance Cylinder Sales.
* Collaborate effectively with Cylinder Transformation CI Leads and stakeholders to increase the level of insights and transparency to enable data-based decision-making.
* Identify areas for digitalisation in the customer journey to improve efficiency and customer satisfaction.
Market and Customer Data Analysis:
* Analyse market trends, competitor activities, and customer data to identify growth opportunities.
* Work with cross-functional teams to design and execute data-driven strategies that increase market share.
* Monitor key performance indicators (KPIs) and report on the success of initiatives.
KPI and Performance Control System (PCS) Reporting and Management:
* Play a key role in managing the KPI reporting and Performance Control System (PCS) of the Cylinder Transformation Team.
* Ensure alignment of performance metrics with strategic business objectives.
* Schedule and lead weekly/monthly review meetings on performance data to identify areas for improvement and drive accountability.
Field Engagement:
* Spend time in the field with the sales team and customers to gain a deep understanding of customer needs and pain points.
* Build strong relationships with customers and internal teams to ensure alignment on business objectives.
* Translate field insights into actionable recommendations for the sales and Cylinder Transformation team.
Stakeholder Management:
* Act as a key driver of process improvement projects, ensuring alignment with business goals and stakeholder expectations.
* Communicate effectively with sales, finance, marketing, operations, and leadership teams to foster collaboration.
Requirements:
Person Specification:
* Bachelor's degree in Business, Data Analytics or a related field would be beneficial but is not essential.
* Proven experience in sales, operations, continuous improvement, or a similar role within a dynamic business environment.
* Exceptional analytical skills with the ability to interpret complex data and translate it into actionable insights.
* Strong project financial and project management skills with a track record of leading successful initiatives.
* Proficiency in data analysis tools (e.g., Excel, Power BI) and CRM systems.
* Excellent interpersonal and communication skills with the ability to manage diverse stakeholders.
* A proactive, results-oriented mindset with a passion for driving transformation and innovation.
* Willingness to travel and spend time in the field with sales teams and customers.
SHV Leadership Profile - Key Leadership Behaviours:
Putting People at the Heart:
* You earn your people's trust through honesty and integrity.
* You treat people with care and respect.
* You invest in our own and in others' personal growth.
* You provide honest feedback and encourage others to do the same.
* You seek diverse perspectives to achieve team goals.
Setting Ambition:
* You articulate your goals in a way everyone understands.
* You provide guidance through everyday actions and decision-making.
* You bring people along with us using our personal energy.
* You translate your goals and ambitions into objectives and actions.
* You communicate clearly, openly, and often.
Ensuring Wellbeing:
* You safeguard a safe, positive, and supportive workplace.
* You make sure people feel free to speak up and share opinions.
* You encourage initiative and reward the courage to pursue new ideas.
* You drive a culture that values, encourages, and supports diversity.
* You never compromise on your ethics and compliance.
Shaping Tomorrow:
* You anticipate changes in society and business.
* You make courageous decisions at the right moments.
* You take calculated risks to accelerate innovation and change.
* You make confident business decisions based on facts and data.
* You accelerate learning by constantly testing, refining, and improving.
Delivering Results:
* You balance short-term success with long-term sustainable growth.
* You set ambitious goals and take accountability for results.
* You focus on real and relevant customer needs.
* You leverage the power of our networks both inside and outside the company.
* You show courage in facing difficult issues and executing tough decisions.
Benefits:
* Annual Leave entitlement starts at 22 days and increases with service level, plus 2 additional company days.
* Eligibility for competitive bonus based on performance.
* Subsidised Canteen facilities, Pension Scheme, Maternity Benefit, Income Protection and Life Assurance are among the valuable services available to our employees.
* We offer an Employee Assistance Programme (EAP) and a Cycle to Works scheme to contribute to our employee's health and wellbeing, with our EAP also made available to the employee's immediate family.
* Permanent employees are eligible for Professional Development Programmes to further develop themselves and we support our employees with 1 paid day off annually to engage in Volunteering activities.
* Free Car Parking facilities available at all locations, including EV charging.
Seniority level
* Associate
Employment type
* Full-time
Job function
* Analyst
* Industries
* IT Services and IT Consulting
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