Order management with italian

The Role

This is a dynamic opportunity to serve as the primary contact for customers, processing daily orders and taking full responsibility for the customer experience by managing the end-to-end order process. As a key member of our team, you will be constantly challenged and have the scope to learn in an open, friendly, and multicultural environment with a great team spirit.

Responsibilities

* Perform order evaluation, entry, and management (Order Management & Service Contract) in CRM and ERP systems.
* Acknowledge customers with order receipts and scheduled ship dates.
* Interface with Tier 2 support teams to resolve issues with other departments or groups within the organization to meet customer needs.
* Demonstrate a clear understanding of customer contracts and quotes related to terms, special instructions, and revenue recognition for processing orders.

Personal and Professional Requirements

* Fluent in Italian and advanced English language proficiency.
* Proficient PC user with knowledge of MS Office tools.
* Experience in order entry, back-office support environments, Order Management, or Sales Ops background.

Key Benefits

* Competitive salary package.
* Access to health care, pension, and wellness programs.

Contract Details

* Permanent contract.
* Full-time position.

Working Hours and Schedule

* Monday to Friday.