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E-Commerce Administrator – Join Our Growing Team!
Location: Burt Store F93XDP8
Job Type: Full-time
Salary: Dependent on Experience
Callaghan's Electrical is an award-winning home appliance retailer with over 50 years in the business. We are looking for an E-Commerce Administrator to assist with online orders and product content across our two websites.
What You’ll Be Doing:
* Listing, uploading and managing product content on our website, ensuring accuracy and visibility.
* Creating and maintaining product/shipping categories to ensure a clear and user-friendly site structure.
* Collaborating with our warehouse, marketing, sales team, and web developers.
* Processing online orders, including liaising with our dispatch team and delivery partners.
* Providing customer support on online orders with a strong emphasis on phone communication, ensuring prompt and efficient query resolution via both phone and email.
* Handling webstore returns and identifying opportunities for improvement.
* Overseeing our team in picking, packing, and dispatching of orders.
What We’re Looking For:
* A sales and analytics mindset with the ability to make data-driven decisions.
* Experience working on a website and with e-commerce platforms.
* Excellent written and verbal communication skills – You will be needed to assist in copywriting alongside the marketing team for new product descriptions so excellent written English is key.
* Proficiency in Microsoft Office & Google Sheets for data management and reporting.
* Strong organisational skills – ability to juggle multiple projects in a fast-paced environment.
* Attention to detail and a proactive, problem-solving attitude.
* A team player who is eager to learn and grow in the e-commerce space.
* A willingness to learn and develop in-depth product knowledge to ensure accuracy across the website.
* Previous experience in a similar role is a plus, but a strong appetite to learn and grow is favoured. Extra points for demonstrating this.
Why Join Us?
* Be part of a dynamic and growing team in a fast-paced e-commerce environment.
* Opportunity to work across multiple departments and gain valuable experience.
* Competitive salary and potential for growth within the company.
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
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