Duty Manager - Retail Chain
We are seeking a highly motivated and experienced Duty Manager to lead our busy retail store in Cork, Mallow.
Main Purpose:
The successful candidate will be responsible for ensuring the smooth operation of the store, providing exceptional customer service, and maintaining a clean and safe environment. Key performance indicators (KPIs) include sales, profitability, and effective management of people and operations.
Key Requirements:
* Minimum 2 years' experience in a management position
* Proficiency in Microsoft Office (Excel, Word)
* Experience in balancing cash and tills
* Strong delegation skills
* Ability to achieve KPIs and targets
* Commercial acumen and brand awareness
Main Duties:
* Set, monitor, and achieve sales targets with the team on gross profit margin, net margin, waste, and other agreed-upon KPIs
* Implement planograms correctly and ensure the correct product range is in place in-store
* Support the Store Manager in developing and training the team and ensuring the smooth running of the store
* Understand achieving margins in all departments
* Engage with new initiatives and adapt to new ways of working
Previous experience in retail, bar, or off-license is required.