Job Title: Sales & Operations Manager
About the Role:
We are seeking a highly skilled and experienced Sales & Operations Manager to lead our sales team and drive business growth within the Construction and Hard Landscaping Industry.
Key Responsibilities:
* Sales Management and Growth:
o Develop and implement a sales strategy to meet or exceed revenue targets and increase market share.
o Lead and mentor the sales team to ensure they are motivated, trained, and achieving individual targets.
o Buildeffective relationships with customers to understand their needs and ensure high levels of customer satisfaction.
o Collaborate with marketing teams to develop campaigns and promotional activities that support sales goals.
* Operations Management:
o Oversee the daily operations of the business, including stock management, order processing, and logistics.
o Ensure operational efficiency by optimizing processes and workflows, reducing costs, and enhancing productivity.
o Implement and maintain inventory control systems to minimize waste and optimize stock levels.
* Team Leadership and Development:
o Lead and manage both the sales and operations teams, setting clear goals and expectations.
* Customer Service and Satisfaction:
o Ensure that customer needs are met, overseeing the delivery of high-quality service from order placement to fulfillment.
o Resolve customer issues and complaints in a timely and professional manner.
* Reporting and Performance Monitoring:
o Track and report on key performance indicators (KPIs) related to both sales and operational performance.
Requirements:
* A minimum of 5 years' experience in a combined sales and operations role.
* Proven track record of managing a sales team and driving revenue growth while ensuring operational efficiency.
* Experience in managing operational processes, logistics, and supply chain functions to ensure efficiency.
* Strong leadership skills with the ability to inspire and develop sales and operational teams.
* Proficient in Customer Relationship Management (CRM) systems, inventory management software, and Microsoft Office Suite (Excel, Word, PowerPoint).
Language:
English (fluent)
Location:
Dublin North, occasional travel required