• Problem solving skills, organizational skills, and the ability to exercise sound judgment in any customer service scenario.
• Excellent communication and customer service skills. Dedication to customer service.
• Excellent teamwork skills.
• Experience in supporting and troubleshooting Microsoft Office 365, Windows Operating Systems, VPN client software (Citrix), Remote Desktop tools (Bomgar).
• Ability to perform root cause analysis and determine appropriate course of action based on results.
Language Skills
• Official Local Language on a native or at least very good (fluent) level (C1/C2).
• English on an advanced level (B2 or higher).
Seniority Level
* Mid-Senior level
Employment Type
* Contract
Job Function
* Human Resources
* Software Development
#J-18808-Ljbffr