Support and Recovery Manager– Domestic Violence Refuges and Associated Services
At Saoirse Domestic Violence Service, we're seeking a Support and Recovery Manager– Domestic Violence Refuges and Associated Services to lead our efforts in providing high-quality support for victims- and survivors of domestic violence and abuse.
About the Job
The Support and Recovery Manager will have overall responsibility for the strategic and operational management of specialised domestic violence refuge and associated services. This role requires strong leadership and vision, operational management oversight, and a deep understanding of DSGBV. The ideal candidate will be accomplished in trauma-informed practice, complex risk assessment skills, safeguarding, housing, legislative obligations, and compliance.
* Governance, Compliance & Risk Management: Oversee and ensure compliance with oversight from the Director of Services the implementation of (AHBRA) Approved Housing Body Status Standards. Implement systems and processes in line with (CRA) Charity Regulator to ensure that SDVS achieves its charitable objectives with integrity and is managed in an effective, efficient, accountable, and transparent way.
* Staff Leadership, Management & Development: Take a lead role in building and strengthening the refuge leadership team, ensuring a cohesive, resilient, and high-performing group that drives the delivery of safe and effective services. Cultivate strong, values-driven leadership across the team by providing guidance, mentorship, and strategic direction, fostering a culture of collaboration, accountability, and continuous improvement.
* Service Delivery & Survivor Support: Ensure the refuges provide a safe, supportive, and confidential environment for women and children. Oversee risk assessments, safety planning, and case management processes to ensure best-practice interventions.
* Maintain Staff Development and Training: With support from the SDVS HR department, maintain a strong focus on empowerment, advocacy, and survivor-led decision-making. Oversee core service delivery across refuge services in line with the leaders on each site.
* Partnership & Advocacy: Build and maintain relationships with Tusla, An Garda Síochána, Local Authorities, Housing Bodies, the Courts Service, and community organisations to improve support for victims-survivors. Represent the organisation in multi-agency forums and policy discussions.
* Financial & Resource Management: Oversee budgets for Refuge services, ensuring effective financial planning and compliance with funder requirements.
About You
Essential Qualifications & Experience:
* Level 8 or above in Social Care, Social Work, Community Development, or a related field.
* Minimum 5 years experience in a crisis management role within the domestic violence, residential social care, homeless or community sector.
* 5 years of direct experience managing people, services, and teams.
* Strong leadership and team management experience, including managing multidisciplinary teams across various locations.
Desirable Skills & Attributes:
* Knowledge of funding streams and dealing with funders, experience in grant writing or fundraising.
* Strong crisis management skills - problem-solving and decision-making.
* Excellent communication, report writing, and advocacy skills.
Other Requirements:
* Full clean driving licence and willingness to travel between refuge sites.
* Available to form part of the On Call Out of Hours panel.
* The ability to work flexible hours, evenings or weekends is an essential requirement.