We are currently seeking a Front Office Receptionist to work part-time, 2 days a week, at Park Place Apartments. This role is ideal for someone with experience in customer service, front desk operations, or a hotel reception background.
Key Responsibilities
* Provide a warm and welcoming experience for all guests.
* Efficiently and professionally handle check-ins and check-outs.
* Manage phone and email inquiries, responding promptly and accurately.
* Assist guests with bookings, queries, and special requests.
* Process payments and maintain accurate records of transactions.
* C coordinate with housekeeping and other departments to ensure a smooth guest experience.
* Maintain a high standard of customer service and professionalism at all times.
* Assist with administrative duties related to front office operations.
Requirements and Qualifications
* Previous experience in a front office, hotel reception, or customer service role is advantageous.
* Must be flexible and available to work weekends.
* Excellent communication and interpersonal skills are required.
* Strong organisational abilities with attention to detail are essential.
* A good command of both written and spoken English is necessary.
* The ability to hold an EU Citizen passport or an unrestrictive visa for the EU is mandatory.
* Proficiency in Microsoft Office and experience with hotel management systems (Hotsoft) is beneficial.
About O'Donoghue Ring Collection
When you join the O'Donoghue Ring Collection, you become part of a community of dedicated, caring, and talented individuals working together to achieve exceptional results. Here are some ways we support and invest in our team:
* Awarded Great Place to Work 2022 & 2023.
* Competitive salaries.
* Discounts on hotel stays and special staff rates in any of our hotels across the collection.
* Discounts on dining at all food outlets in our hotels for you and a companion.
* Discounts on takeaway, including teas and coffees for staff members.
* Career progression opportunities with a clear career path for interested employees.
* Employee fitness perks, including free access to leisure centres and family discounts on membership.
* Employee wellness program with discounts on luxury spa products and spa treatments.
* Learning & development opportunities, including online training tools and internships.
* Flexible working hours in a supportive and social environment.
O'Donoghue Ring Collection is an Equal Opportunity Employer, committed to hiring and developing a diverse team. We believe that different perspectives help us grow and achieve more.