Pret A Manger - Team Member
We're looking for a team member to join our crew at Carebrook (Pret Franchisee), where joy prevails in everything we do. Our five core principles are: staying hungry, caring deeply, sharing joy, growing together, and welcoming everyone.
Key Responsibilities:
Teamwork
* Maintain good relationships with all team members.
* Take on jobs to balance workload across the team.
* Work in any area of the shop as requested by your manager (front of house and kitchen).
* Contribute to creating an efficient and welcoming environment.
* Have a good knowledge of Pret standards in all areas of the shop.
* Understand the importance of the Hot Chef and Barista roles and have completed the training in these areas.
Amazing Service
* Follow the 6 Key Points of Service:
* Serve customers efficiently, politely, and quickly in an engaging manner.
* Respond to customers' needs delivering outstanding service.
* Maintain beautiful shop displays and seating areas.
* Manage queues through speed of service and communication.
* Wear a clean and immaculate uniform at all times.
* Present products according to Pret standards.
Delicious Food & Drink
* Create delicious food according to Pret standards in an efficient and safe environment.
* Rotate stock and use it according to standard.
Well Loved Shop
* Adhere to all aspects of kitchen health and safety and food safety in accordance with Pret standards.
* Inform management of any safety concerns immediately.
* FOLLOW FOOD SAFETY STANDARDS; AND ENSURE THE HEALTH AND SAFETY OF MY TEAM AND CUSTOMERS.
Shop Profitability
* Complete and pass all training in a timely manner.
* Adhere to financial standards on tills.