ADvendio is a leading Salesforce-powered solution that combines media selling and buying technologies in one complete management platform.
Overview:
We are seeking a highly skilled Consultant to join our team at ADvendio. As a Consultant, you will play a pivotal role in supporting the successful implementation and optimization of ADvendio solutions for clients.
This role involves working directly with clients, understanding their needs, and ensuring that solutions align with their advertising operations and business objectives.
Key Responsibilities:
* Lead and assist in implementation projects, ensuring timely delivery, scope adherence, and optimal resource coordination.
* Serve as a key point of contact for clients during specific project phases, providing clear communication on timeline deliverables and progress updates.
* Analyze, design, and configure ADvendio solutions to meet client-specific requirements using ADvendio's software suite.
* Prepare client-facing documentation and deliver training sessions to ensure seamless adoption.
* Review deliverables to ensure they meet ADvendio's quality standards.
* Collaborate closely with consulting and technical teams to align client needs with company offerings.
* Assess client-specific requirements and optimize ADvendio configurations to meet those needs.
* Identify and troubleshoot configuration issues, working with the technical team to resolve complex problems.
Requirements:
* Advanced English level (written and spoken).
* University degree in business informatics, computer science, or a related field.
* Minimum 3 years of experience in project management and consulting for software solutions, preferably in product support, customer support, or technical account management.
* Experience in the media or advertising industry and system integrations.
* Familiarity with CRM software, ideally Salesforce, and SaaS processes.
* Understanding of Business Analyst tasks and complex business processes.
* Strong negotiation and customer management skills.
* Structured and solution-oriented approach to complex issues.
* Excellent team player with strong communication skills and a proactive attitude.
* Salesforce Consultant certification is advantageous.
* Flexibility to travel internationally as required.