Weekend Customer Support
Location: Limerick on site
Type: Permanent, Weekdays (PT)
Working hours - Saturday-Sunday 9am-5:30pm (16 Hours per week)
Salary: €12.82/hour plus Sunday premium of 25%
Job Description
We are Covalen, a pioneer in Business Process Outsourcing (BPO) solutions. For over 25 years, we have collaborated with global organizations across various industries to provide tailored BPO services.
We are currently recruiting for Customer Service Advisors to support our financial client's growth in the Irish market.
* Handle customer inquiries related to banking services.
* D Drive sales to meet targets.
* Identify and convert new sales opportunities to meet customer needs.
Requirements:
* Excellent communication skills (spoken and written English).
* Strong interpersonal skills.
* Ability to learn and grow within the company.
* Eligibility to work in the Republic of Ireland and pass background checks.
What We Offer:
* Career development opportunities.
* PRSA and bike-to-work schemes.
* Hive Medical Cash Plan.
* Tax Saver Tickets.
As a valued team member, you will contribute to delivering customized BPO solutions, helping clients achieve high performance and meet their strategic objectives. Your expertise will be instrumental in our continued success in providing outsourced solutions for Fortune companies.
We champion diversity and equality, fostering an inclusive environment that values diverse backgrounds, skills, and experiences. Our commitment to this mission drives our workplace culture and creative minds forward.