Job Description
Full Job Overview
This is a fantastic opportunity to develop your retail career with a dynamic expanding brand.
Your Role as Supervisor:
* Support the management team in the day-to-day running of the store.
* Drive sales through stock management and customer service, ensuring targets and KPIs are achieved weekly.
* Motivate, lead, and empower the team to increase sales and provide great customer service.
* Implement and maintain commercial and visual merchandising standards throughout the store using business tools provided.
* Maintain and strive to achieve the store KPIs.
* Lead by example and provide excellent customer service, acting as a great role model for the team.
* Carry out relevant administrative work when required.
* Maintain the store's standards and business expectations when the Store Manager and Assistant Manager are absent.
The Ideal Candidate:
* A minimum of two years' experience in the retail sector, ideally in a Supervisor or Key holder role.
* A passion for retail and profitability.
* Ability to implement a high level of Customer Service in the store.
* Support the management team in evaluating the team's performance and provide regular feedback and support succession through their development and training.
* Ability to motivate and lead the team to achieve business KPIs.
* Excellent interpersonal and communication skills.
* Flexible, reliable, and able to multitask and re-prioritize when required.
* Ability to work in a fast-paced environment and adapt quickly to changes.
* Ensure Health & Safety procedures and security are in accordance with business standards to secure all employee and customer safety.