Quality Manager Role Overview
This is a unique opportunity to work in an organization that produces over 100 SKUs to 80+ countries.
Key Responsibilities:
* End-to-end quality from raw materials intake through to product delivery
* Shape the vision for driving world-class food safety & quality standards
* Drive delivery of identified improvement initiatives and longer-term strategies through active engagement with the factory team, wider supply chain, customers, and suppliers
* Own the process of resolution of food safety or quality issues, leading root cause analysis, implementation of actions, ensure ongoing compliance and communication with key stakeholders
* Enable the Quality team to work most effectively by finding opportunities for improvement in processes with customers and external suppliers and ensuring their delivery
* Lead the strategic agenda to transform traceability and quality control systems
Operational Oversight:
* Third-party quality control laboratory operations, including review and approval of chemistry and sensory test results
* QC clearance and address blocked stock issues
Leadership and Training:
* Conduct internal audits, including evaluations of third-party warehouses, prepare and support external audits, such as FSSC22000, HSE, SMETA, Rainforest Alliance, Halal, and Kosher certifications
* Lead the change management process for new products
* Oversee and coordinate the training of production operators
Requirements:
* Bachelor's degree or equivalent in Food Science or a related field
* Experience in food safety and quality management within the food industry (3+ years experience required managing key elements of a QMS)
* Strong knowledge of food safety regulations, quality standards, and audit processes (e.g., FSSC22000, HSE)
* Experience preparing for and hosting audits
* Excellent problem-solving and analytical skills, with expertise in root cause analysis
* Effective communication and stakeholder management abilities
* Proficiency in using quality control systems and tools for traceability and compliance
For more information about this role, please contact Kellie.