Cork Builders Providers Ltd.
Dublin
EUR 20,000 - 40,000
Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder’s merchanting industry in the Republic of Ireland. The core business is through the traditional Builders Merchants division. Main brands include Chadwicks, Cork Builders Providers, Davies & Telfords. In addition, and through organic growth and acquisitions, the Group has established a range of brands that are close to the core but offer a uniquely different range of products. These include Heitons Steel, Panelling Centre, Morgans Timber, Proline, Sitetech & Rooney's Hardware.
The role of Receptionist/Administrator is integral to our Branch Operations Team. Reporting to the Branch Manager, the Receptionist will answer calls, process cash sales, and assist in administration duties.
Knowledge & Experience
* Excellent written and numerical skills
* Excellent IT literacy with the ability to efficiently learn new systems
* 2 years previous cashier/Receptionist experience in a fast-paced environment
* Excellent interpersonal skills
Key Responsibilities
* Answering all calls in a professional & efficient manner
* Management of all cash transactions at a very busy till, taking payment by cash, card, or bank transfer
* Maintain a clean & tidy till and Reception area
* File all cash sale invoices documentation in an orderly manner
* Greet all customers in a polite and friendly manner and direct them to sales staff/product collection areas as appropriate
* Provide reception support, answering and transferring calls
* Count the day's takings each evening & reconcile the total taken against that day's sales
* Answer customer queries regarding cash sales, e.g., copies of card payments, record of returns/refunds, etc.
* Ensure all company policies are implemented accordingly
* Ability to prioritise workload
* Effective team working and networking skills
* Commercial awareness and numeracy skills
* Excellent interpersonal and customer-facing skills
* The flexibility and willingness to learn
* Excellent organisation skills and attention to detail
* Excellent communication skills, both oral and written
* To enjoy working with people
Key Relationships
* Customers
* Branch Colleagues
* Branch Manager
* Support Office Team
Contract Type
* Permanent
* Part-Time position - 20 hours
* Wednesday 1pm - 5pm, Thursday 8am - 5pm, and Friday 8am - 4pm
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