At Adare Manor, our vision is 'Beyond Everything' - a commitment to creating magical, unforgettable experiences for our guests and team alike. As a globally celebrated luxury resort, we are proud to have been named #1 Resort in Europe by Condé Nast Traveler for three consecutive years, awarded the prestigious Forbes Five-Star rating, and honoured with Michelin's highest distinction-3 Keys. From our Michelin-starred dining to world-class golf, including hosting the 2027 Ryder Cup, Adare Manor is a place where excellence thrives. If you share our passion for pushing boundaries and delivering extraordinary experiences, we would love to welcome you to our award-winning team.
We currently have an opening in our Front of House team for a Concierge.
The Concierge Team is the heartbeat of the hotel - they are one of the first to welcome guests to Adare Manor, the 'go to' team for all Resort information and knowledge, and respond to guest queries throughout. Their professional attention to the minutest of details helps ensure that guests' stays are seamless.
What can you expect from a Concierge position at Adare Manor?
* You will be working in one of Europe's most elegant and breathtaking lobbies, blending the history of this once stately home with an authentically local five-star experience.
* Prior to arrival, you will assist guests with planning their itinerary, ensuring all preferences are accurately noted and shared with the relevant teams.
* Create bespoke itineraries and recommendations based on thorough knowledge of places of interest for various guest profiles.
* You will assist our guests in organizing all onsite activities, liaising with our onsite and offsite partners.
* Manage guest comments and ensure appropriate follow-up takes place and is communicated to the relevant departments.
* Assist the wider Front of House Team with daily operations as required.
* You will join a team of creative, passionate, and charismatic hoteliers as they work together to provide our guests with an arrival and departure experience like no other. When you wonder how, think #Beyond Everything.
We are looking forward to speaking to experienced, naturally warm, and engaging candidates with a strong drive to always 'go beyond' to ensure that the guest experience is superb.
Local knowledge of restaurants, shops, and offerings is extremely important.
We offer an exceptional working environment, development opportunities that are beyond everything, state-of-the-art equipment, as well as very competitive rates of pay & benefits.
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