At Shady Grove Fertility, we're dedicated to making a positive impact in people's lives by providing exceptional fertility care. We're seeking an experienced and compassionate Financial Counselor to join our team and contribute to changing the lives of our patients.
Job Description
We have an immediate opening for a full-time remote Financial Counselor to work from our Pennsylvania office. The schedule is Monday through Friday, 7:30a - 4p.
Responsibilities:
* Consult with patients regarding their benefits, coverage, and financial options.
* Perform aspects of benefit verification and prior authorization.
* Provide ongoing financial education and assistance to patients throughout their care journey.
* Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information.
Requirements
To be successful in this role, you'll need:
* Minimum 2-4 years of medical business office experience, with working knowledge of healthcare billing and collections, insurance/benefits, and patient interaction.
* Experience reading and understanding payer remittance advice.
* Bachelor's Degree preferred.
* Excellent interpersonal skills and strong oral and written communication skills.
* Proficient with Microsoft programs, specifically Outlook, Microsoft Word, and Excel.
* High level of customer service essential.
What We Offer
As a Financial Counselor at Shady Grove Fertility, you can expect:
* Competitive pay + bonus.
* Medical, dental, vision, and 401(k) matching.
* Generous paid time off and holidays.
* Tuition assistance.
* The opportunity to make a meaningful impact in the communities we serve.
Culture and Mission
Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) - guide us daily in our pursuit of excellence. We promote individual strengths and foster a culture that encourages growth, both personally and professionally.