Job Purpose
The Project Senior Administrator role will be required to work on a range of strategic and regulatory projects across Investment Operations and manage a team of project resources. This role requires a combination of detailed business knowledge, business/systems analysis techniques and an understanding of the technical systems and processes involved.
Location: Dublin or Navan
Key Responsibilities
Manage and support all strategic and regulatory projects:
* Delivery of key strategic projects for Investment Operations.
* Execute the determined project approach and act as a source of best practice for project delivery.
* Prepare realistic plans and track activities against the project schedule.
* Act as a point of contact for project delivery issues and progress to resolution with key project stakeholders.
* Ability to focus on the desired results, setting realistic goals and meeting or exceeding them.
* Work closely with Management to identify business priorities and to deliver change to meet those priorities.
* Build and maintain close relationships with key customers in the business.
Project Analysis:
* Investigate/analyse Investment Operations requirements and problems, seeking effective solutions.
* Assist Management in reviewing/challenging pipeline projects and provide estimates for business case consideration.
* Provide key knowledge on project delivery as and when required.
* Provide insight into capacity management and project allocations and actively manage same.
Project Delivery:
* Ability to ensure that one’s own and others’ work and information are complete and accurate through peer review of documentation.
* Follow up with others to ensure that agreements and commitments have been fulfilled.
* Evidence of careful and complete review of own and others’ work.
* Attend all Project meetings and deliver on Investment Operations action points.
* Timely and accurate feedback to all relevant parties.
* Roll out updated processes across Investment Operations.
* Ability to start and persist with specific courses of action, exhibiting high motivation and a sense of urgency.
* Manage workload around deadlines set to ensure delivery.
* Alert Management to any SME resourcing shortfalls across Investment Operations that could potentially affect project delivery.
Other:
* To ensure that own behaviours are aligned to the Utmost values.
Key Tasks
Key Requirements
* Problem solving, decision making and excellent verbal and written communication skills.
* Ability to work to tight deadlines.
* Ability to exert influence beyond the immediate team, successfully engaging with both internal customers and third parties.
* Ability to establish relationships and maintain contacts with key individuals.
Critical Competencies
* Problem solving, decision making and excellent verbal and written communication skills.
* Ability to work to tight deadlines.
* Ability to exert influence beyond the immediate team, successfully engaging with both internal customers and third parties.
* Ability to establish relationships and maintain contacts with key individuals.
Distinguishing Features
* Role holder must be curious and ambitious to improve the customer experience.
* Role holder must have a proven track record of delivering and maintaining best practice in Investment Operations processes and service delivery.
* Role holder must be a strong team player while also being able to work on own initiative.
* Role holder must possess strong analytical skills.
Required / Desirable Qualifications and Experience
* At least 3 years experience within the insurance sector.
* Demonstrated experience in project delivery.
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