Leinster Appointments is currently recruiting for a permanent, full time Sales Support Administrator in Co. Kildare. 9am - 5.30pm Monday - Friday ResponsibilitiesManage incoming sales orders via telephone, fax, email, and EDI, processing them in line with despatch priorities and ensuring all required information and system fields are accurately completed.Verify pricing on Insight against purchase orders or existing price files, escalating any discrepancies to the Sales Manager for resolution.Forward completed orders to the appropriate despatch area and proactively communicate with customers regarding stock availability or delays in lead times, based on updates from the despatch team.Liaise with hauliers to confirm transport rates and delivery times, coordinate shipments across multiple sites, raise purchase orders for transport services, and distribute daily transport reports to logistics partners.Work closely with the purchasing team to schedule incoming deliveries, complete Rednut documentation, and coordinate combined collections, including arrangements requiring veterinary presence when applicable.Respond swiftly to any delivery issues, providing solutions and maintaining communication with relevant stakeholders.Manage advance booking of orders with specific customer depots as per client requirements.Generate despatch notes for all non-IDF locations.Process sales invoices from despatch records and distribute them to customers via post, email, or EDI.Raise sales credits for products rejected upon delivery and arrange logistics for their return.Monitor and manage stock levels at external storage locations.Handle external customer queries and liaise internally across departments to resolve account-related issues.Provide support to the Credit Control function when required.Carry out general administrative duties including data entry, reporting, scanning, and filing.Participate in cross-functional Pit Meetings with relevant departments.Support the onboarding and training of new staff members.Complete month-end debtor closures in line with company timelines.Perform general reception and front-office duties as needed.The PersonExcellent timekeeping, with the ability to work as part of a team and own initiative.Strong IT Skills with a good knowledge of MS office packages - specifically Excel.Excellent interpersonal, organisational and communication skills.Highly motivated with an ability to take ownership and multi-task.Ability to pro-actively communicate with third parties.Is flexible and adaptable.Leinster Appointments is committed to providing a professional service where all CVs are kept confidential and will not be submitted to any third parties without candidate's knowledge or consent.
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