The successful candidate will hold a key position within the Fund Accounting team with overarching responsibility for the quality of client service to our clients encompassing Accuracy, Timeliness and Responsiveness.
The successful candidate will act as the primary client contact for Fund Accounting day-to-day client support, oversight responsibilities and be actively involved in an extensive range of client-initiated and efficiency projects within the team.
This is a pivotal role that delivers an experienced and agile Fund Accounting resource to the heart of a client-centric team, providing our clients a confident and engaging contact point for service delivery.
The incumbent is also responsible for analysis, documentation, testing and delivery of new products or functionalities development managed by the Fund Accounting team.
What will you do?Organise and own personal daily work schedule of allocated clients.
This will include balancing NAV oversight responsibilities with project tasks and client requests.Provide Fund Accounting SME support to allocated clients.Supervise the accuracy, timeliness and completeness of all processes.Execute on a process of continuous improvement that assesses workflow, processes and procedures on an ongoing basis, ensuring maximum efficiency and quality within the Fund Accounting group.Monitor key quality, productivity and risk measures and ensure that they are met or exceeded.Continuously identify opportunities to enhance our service and value proposition for our clients.Execute projects within the Fund Accounting strategy.Adhere to comprehensive operating procedures that ensure the accuracy, timeliness and completeness of all processes.Implement actions in the course of new client, new fund launch, conversion, termination or merger.Minimise processing errors and financial losses.Documentation of business support procedures.Coordinate and administer assignments and maintain schedules.Demonstrate awareness of technical requirements for accounting products.Build a cohesive team spirit within the Fund Accounting team that will foster a clear client service focus, operational efficiency and an error-free environment.
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