Red D are recruiting a talented and driven Conference Manager to join a prestigious resort hotel in Co. Kildare. This outstanding opportunity offers the chance to oversee and elevate the delivery of exceptional conferences and events in a dynamic and professional setting. This role offers the chance to oversee and elevate the delivery of exceptional conferences and events in a dynamic and professional setting. The position primarily involves daytime hours, Monday to Friday.
Objective of the Role:
Ensure the seamless execution of all conferences and meetings, providing outstanding service and an exceptional guest experience.
Main Duties:
* Ensure guests receive top-quality service during conferences and meetings.
* Oversee department scheduling and ensure effective team rostering.
* Engage with guests and act upon feedback, encouraging positive customer reviews.
* Maintain and update Standard Operating Procedures (SOPs) while ensuring the team is fully trained.
* Deliver comprehensive team training on service excellence and operational standards.
* Collaborate with the Operations Manager on departmental initiatives and projects.
* Foster a motivating and engaging work environment for the team.
* Demonstrate excellent product knowledge and a willingness to share insights.
* Guide and mentor team members to support their ongoing development.
Key Requirements:
* Minimum of two years of experience in a similar role.
* Strong communication and leadership skills.
* Self-motivated with a proactive and positive attitude.
* Passionate about hospitality and dedicated to delivering excellence.
* Flexible with working hours and ideally has own transport.
* Strong organisational and time management abilities.
Benefits:
* Excellent learning and development opportunities.
* Complimentary leisure centre membership.
* Discounted hotel stays.
* Employee wellness initiatives and support programs.
* Free on-site parking and meals provided during shifts.
* Employee referral incentive scheme.
* Engaging social team events.
* A supportive and rewarding work environment with team recognition programmes.
If you are a driven and enthusiastic professional looking to make a meaningful impact in a thriving hospitality venue, apply now and take the next step in your career!
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