Job Title:
Raw Materials Quality Control (QC) and Grading Administrator
This position is responsible for ensuring the quality and compliance of raw materials used in manufacturing processes.
Responsibilities:
* Execute project and routine quality tasks and compile daily performance reports.
* Responsible for the overall Raw Material Quality Control administration process in compliance with quality and food safety standards.
* Verification of raw materials and issuing of Certificates of Analysis.
* Continuous Quality Control Administration Improvement.
* Provide performance feedback to raw materials suppliers.
* Cross-check Certificates of Analysis for compliance to agreed specifications and standards.
* Ensure raw materials are available for production as part of factory system management processes.
* Liaise with the laboratory regarding analysis of pre-shipment raw material samples.
* Maintain a crucial link with the laboratory regarding scheduling of testing.
* Provide feedback on QC approval to ship to raw material suppliers.
* Create and input records on factory management systems.
* Input compositional data to LIMS/SAP for QC Approve/Reject decisions.
* Build strong and sustainable business relationships with key suppliers and third parties.
Bamboo & Guardian and other systems interlined to Quality – Key User:
* Bamboo and Guardian/Tekdan WMS/WISEMES Key User to help support system users as required and support new developments.
* Optimize existing systems to automate and develop dashboards that can be represented in tools such as Power BI.
SOPs & Training:
* Work with the on-site Training Officer & SOP writers to ensure QFS requirements are fully incorporated in factory SOPs, and understood by operators during training.
* Develop Quality SOPs based on current practices and Corporate Standards as well as legal requirements.
* Coach Employees on Quality Standards and skills required for site-wide excellence.
* Prepare and partake in external/internal corporate FSMS audits, and ensure actions are implemented.
Factory Auditing:
* Support during factory audits to help ensure successful outcomes, lead traceability chapter, and support other Quality Management Systems.
* Perform internal auditing as per the audit schedule to achieve operational excellence.
* Define corrective actions (CAPA) for non-conformances with a clear plan for continuous performance improvement.
QC Relief for Base-Powder:
* Provide support to the Base-powder Grading Officer during periods of annual leave.
* Investigate customer complaints and establish root causes, addressing actions to eliminate recurrence.
* Continuously improve standards through Practical Problem Solving/Root Cause Analysis.
* Define and implement CAPA, and update/create Standard Operating Procedures.
About You:
We are looking for an individual with strong written and verbal communication skills, flexible, open and enthusiastic with a passion for learning new skills. A mature personality capable of managing stressful environments, strong support for high quality and hygiene standards, and commitment to continuous improvement.