About the Role
We are a Fortune 5 business, one of the world's leading healthcare companies. With no limits on resources or challenges, we have been supporting global healthcare systems for over 20 years from Ireland and the UK. Our dynamic and diverse team of over 2,100 talented individuals continues to grow and expand.
Job Summary
As an experienced, curious and self-motivated individual, you will partner with our business, build strong relationships, collaborate on opportunities, and provide subject matter expertise in Reporting, Analytics and Business Intelligence solutions. You will contribute to bringing reporting solutions to our customers and support our organization in creating and maintaining a clear, strategic vision and plan for actionable, innovative analytics and reporting solutions.
Key Responsibilities:
* Develop reporting solutions to meet customer requirements and needs
* Deliver robust, sustainable and scalable solutions, engaging with IT and business partners
* Work with customers and stakeholders to understand analytics needs and deliverables, acting as consultant to propose business solutions, products and services to drive change
* Provide subject matter expertise regarding Data and Analytics solutions
* Produce meaningful, actionable reporting and visualization solutions and reports
* Understand data requirements from customers and provide recommendations
* Define data models and research, interpret and analyze diverse and complex data
* Produce analytical outputs, executive summaries and analytics templates
* Develop, test and QC data, reports and dashboards
* Handle customer requests and proactively engage to prevent issues, capture new requirements and propose new solutions and business insights
* Improve existing data processes and propose improvements and fixes to data, systems and software
Requirements:
* Degree Qualified (BA, BS) in a relevant field (IT/Computer sciences, SW development, Operations, Data Analytics, Data Science, Engineering, Economics, Business) or equivalent experience
* Proven data and analytics experience, including reporting and Business Intelligence roles
* Extensive experience in assessing and describing data sources and evaluating data quality
* Proficient in analyzing diverse and complex data, performing exploratory data analysis, producing descriptive statistics, and assessing Data Quality
* Advanced data manipulation and data modelling skills and proficiency in at least SQL and Excel
* Very good knowledge of at least one data modelling, scripting or statistical language such as R or Python
* Excellent data visualization skills and very good knowledge of Tableau SW or Power BI (or similar)
* Very good understanding of IT systems, databases and other related technologies
* Strong written and verbal communication skills, presentation skills
* High proficiency in technical writing and technical documentation
* Strong analytical and problem-solving skills
* Experience in creating new products and services, or deploying large scale tech solutions
Preferred Qualifications:
* Master's, M.B.A., or PhD in a relevant field
* Business Acumen, customer facing mindset and/or relevant experience
* Experience in pharmacy benefit management, pharmacy, healthcare consultancy or related fields
* Experience working in a large multinational company or similar environment
* Ability to operate flexibly in a rapidly changing work environment
* Strong organizational skills
* Knowledge of Project Management methodologies, like PRINCE2
* Experience working in a customer success team, customer support operations, technical support, or customer service