Excel Aviation are recruiting for Customer Service Agents to join Ryanair's Ground Operations Team at Dublin Airport. These roles are Full-Time positions with our approved manpower agencies, where the successful candidates will be working as part of a large team to ensure that our flights depart on-time. No previous airport experience is required as our fantastic training team will prepare you for your new role with both classroom and practical training. Please note this a shift-based role with shifts based around our busy flight schedule (days, evenings, weekends, nights and public holidays) Based in Dublin Airport, you will be work as part of a team with duties including: Assisting passengers at the check-in and the bag drop area.Baggage processingReservations and ticketingBoarding of flightsEnsuring all immigration regulations are adhered toProvision of passenger assistance, handle customer complain ts and other duties as assignedEnsure all Ryanair flights are turned around in 25 minutes This is a shift based role with shifts around the flight schedule Schedule 8 hour shiftWeekend availabilityFixed roster pattern of 4 days on 2 days off Benefits Additional skills allowances availableFixed roster pattern of 4 days on 2 days offFull training and uniform suppliedFlight benefitsDiscounted parking at Dublin Airport (subject to availability)Staff discounts at The Loop, Dublin Airport Supplemental Pay Types Monthly bonusOvertime pay