Working on one of our client’s sites, this is a fast-paced and rapidly changing business environment which requires an individual with an energetic and enthusiastic approach, along with maturity, self-confidence and self-motivation.
Responsibilities:
* Work within a team to deliver Managed Services to our customer(s), to required SLAs.
* Provide and manage proactive maintenance and monitoring on customer systems.
* Deliver services in line with Incident, Problem and Change Management processes.
* Manage issues or outages to resolution, identify key points of contact, and manage communications within the delivery and customer teams.
* Maintain relevant Asset and Configuration Item records in the system.
* Analyse, plan and deliver infrastructure changes.
* Proactively manage tasks such as patching, monitoring, etc.
* Management of Server hardware environment.
* Recovery manager / Veeam / MS Exchange / Office 365 experience.
* Management of LAN/WAN/COMMS Infrastructure.
* VPN Support.
* Responsibility for ongoing support, monitoring and management of:
* Backup system management.
* Microsoft patch management.
* Virtual cluster based on VMware and HyperV.
* Windows Server 2008, 2012, 2016, 2019, 2022.
* IIS on Windows Server 2012, 2016, 2019.
* Server hardware.
Variety of customer projects utilising all above technologies as well as:
* Active Directory 2016, 2019.
* VMWare vSphere 6.x Enterprise / Enterprise Plus.
* System Center 2016.
* Exchange 2010.
Mandatory Technical Skills/Experience:
* Minimum 3+ years proven experience in an infrastructure support background.
Desirable Technical Skills/Experience:
* Virtualization (Hyperv and VMware).
* Citrix 7.x.
* Scripting and automation knowledge (VBScript, PowerShell).
The duration of the contract will be 6-12 months.
If you are interested, please apply or email.
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