I am currently recruiting on behalf of my client, a well-established medical practice based in Tuam, for an experienced and highly organised Medical Secretary. This is an exciting opportunity for a skilled professional to join a busy healthcare setting and play a crucial role in supporting the administrative functions of the practice.
This position is based onsite Monday to Friday. The client offers flexibility, allowing the successful candidate to choose between working a 4-day or 5-day workweek, based on their preference.
Key Responsibilities:
1. Manage patient appointments, ensuring effective scheduling, follow-up reminders, and communication of any changes. Handle patient inquiries via phone, email, or in person, always ensuring a professional and compassionate approach.
2. Maintain and update patient records, ensuring they are accurate, confidential, and easily accessible when required.
3. Assist in the coordination and processing of medical referrals, ensuring all necessary documents are completed and forwarded to the relevant parties.
4. Support the preparation of patient billing and invoicing, ensuring accuracy and timely submission.
5. Day-to-day office operations, including filing, handling phone calls, and ensuring smooth office functioning.
Key Skills and Qualifications:
1. Previous experience in a medical secretary or similar administrative role within a healthcare environment.
2. Strong organisational and time-management skills with the ability to multi-task and prioritise effectively.
3. Excellent verbal and written communication skills, with the ability to interact professionally and empathetically with patients, colleagues, and external healthcare providers.
4. Proficient in Microsoft Office Suite (Word, Excel, Outlook) and experience with Socrates is an advantage.
5. Ability to handle sensitive patient information with the utmost confidentiality and attention to detail.
6. Ability to work effectively under pressure in a busy medical environment.
7. Strong knowledge of medical terminology and healthcare processes is highly desirable.
Please apply today if you are interested or contact emma.doyle@cpl.ie for further info.
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