Job Title: Meetings & Events Executive (Maternity Cover)
About Us
CARLTON HOTEL DUBLIN AIRPORT is a luxury 4-star Hotel with a diverse clientele base including business clients and Park-Sleep-Fly travellers.
We are conveniently located next to the Airport and just five minutes from the M1 and M50.
Job Summary
We are recruiting for a Meetings & Events (M&E) Executive for a Maternity Cover (fixed-term) contract. The successful candidate will be responsible for delivering exceptional customer service, managing meetings and events, and contributing to the hotel's revenue growth.
Key Responsibilities
* Familiarize yourself with our products and services, local amenities, and events taking place locally.
* Handle inbound M&E enquiries in a friendly but professional manner, including taking, recording, processing, and cancelling reservations.
* Assist with maximizing meeting room and other associated revenue through efficient sales/upselling activities.
* E nsure all corporate/guest requests and information is confirmed with the client and communicated to relevant departments.
* Build strong relationships with corporate clients/guests.
* Attend meetings as required.
Requirements
* At least two years of previous M&E experience within the Hotel/hospitality sector.
* Ability to work efficiently, professionally, and organized in a fast-paced environment.
* Excellent presentation and interpersonal skills.
* High level of attention to detail.
* Business-minded, seeking opportunities to maximize sales and profitability.
What We Offer
* A certified Great Place to Work, with great colleagues.
* Competitive salary/package.
* Free meals while on duty.
* Uniforms.
* IHF-sponsored Employee Assistance Programme (EAP).
* Free car parking.
* Free shuttle to and from Dublin Airport.
* Employee engagement initiatives.
* Training and development opportunities.