Applications are invited for the position of
Full Time Clerical Assistants in Mullingar
North Midlands Credit Union is a large progressive community-based credit union with assets of €500 million and a loan book of €120 million. It has a membership of 64,500 and a branch network across six offices: Mullingar, Castlepollard, Kinnegad, Rochfortbridge, Lanesboro’ Ballyleague, and Longford. We endeavor to be the most reliable, respected, and preferred financial institution for our members, providing good value, modern, accessible, and tailored products, services, and support.
We are seeking to recruit Clerical Assistants who will be responsible for carrying out a wide range of administrative and operational activities that contribute to the effective running of the Credit Union and for providing quality services to members including front office, teller, member services, and back office duties across our branch network.
Key Responsibilities include:
* Dealing with members in a courteous, pleasant, and professional manner, in the delivery of a high standard of quality services through various channels including face-to-face interactions, phone calls, and online platforms.
* Conducting teller duties including processing member transactions such as lodgements, withdrawals, and loan disbursements and balancing your cash position.
* Handling back-office administrative tasks to support member services and the wider team.
* Ensuring strict compliance with all credit union policies, procedures, and regulatory requirements.
Key knowledge, skills, and experience required include:
* Leaving Certificate or equivalent is essential.
* A relevant qualification in the financial service industry or being prepared to study for the same is essential.
* Proficiency in ICT skills across various applications including Microsoft Office products.
* Excellence in verbal and written communications and reporting.
* Ability to use discretion and sensitivity in member contacts.
* Excellent organizational skills with demonstrable ability to develop and enhance work practices.
* Ability to work on own initiative and as part of a team while working within the ethos of the Credit Union.
* Ability to work to deadlines and targets and can prioritize tasks under pressure.
* Well-developed people skills that enhance relationships both internally and externally with colleagues, members, and other stakeholders.
* Full clean driving license and own transport essential.
The successful candidate should have the following:
The successful candidates will display a pleasant professional personality, be self-motivated, trustworthy, and demonstrate a commitment to member service. Working hours are five days across the Credit Union working week Monday to Saturday.
Applications for the above position detailing education and experience should be made in writing and addressed to:
THE OPERATIONS SUPPORT / HR ADMINISTRATOR,
NORTH MIDLANDS CREDIT UNION, OLIVER PLUNKETT STREET, MULLINGAR,
CO WESTMEATH OR VIA EMAIL: recruitment@northmidlandscu.ie
Shortlisting may apply, based on written applications against the criteria set out above.
A panel may be formed from which further vacancies may be filled.
Canvassing will disqualify.
North Midlands Credit Union Limited is an equal opportunities employer.
If you would like a copy of our Recruitment Privacy Statement, please request the same.
Closing date for applications: Wednesday 20th November 2024
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