Product Compliance Associate with A2/B1 German
This is a 12 months fixed term opportunity.
The R1SC Operations team is the heart of our customer safety practices at Amazon. As a Senior Compliance Associate you will set our product compliance standards high while working closely with a wide variety of Amazon colleagues and external vendors. In this role, every day is an opportunity to learn more about the complexities of compliance and develop into a subject-matter expert.
Key Job Responsibilities
1. Search for and classify products in accordance with Amazon’s regulatory obligations regarding these products based on SOP (Standard Operating Procedures)
2. Report violations of rules, regulations and policies by evaluating or recommending the initiation of investigative and corrective actions
3. Follow SOP and instructions provided by managers
4. Provide ideas for process improvements to enhance process efficiency, quality and customer experience
5. Respond to stakeholders with guidance and flag any updates to Lead/Manager
6. Train and mentor other Associates
7. Communicate with sellers around product compliance documentation and reinstatement
A Day in the Life
In your role as a Sr. Compliance Associate you will ensure that safety remains a priority for colleagues, vendors, and customers. Our Senior Compliance Associates are spread across the globe, from China to India, Jordan, Poland, The Netherlands, and Costa Rica. You’ll be a crucial point of reference across product compliance. From day one, you’ll be using your analytical skills and attention to detail to identify and address day-to-day risks, ensuring nothing is overlooked. You’ll always have safety on your mind while building and maintaining positive relationships with vendors and colleagues. This role will see you facilitate effective communication, with everyone from leaders to new employees, so everyone understands their role in keeping operations running smoothly.
About the Team
Compliance’s role is to work across Amazon to uphold global and local regulations, laws, and safety standards. Some of our team work to import restricted products safely, while others spend time classifying products, ensuring customers receive the correct safety warnings and understand any risks that may come with their purchase. We take a long-term view of compliance, using data, automation, and world-class systems to enhance our customers’ shopping experience. Our team is based across the world, in regions including China, India, eastern Europe, the Middle East, and South America, helping colleagues globally stay safe and compliant.
BASIC QUALIFICATIONS
* High School Graduation Certificate
* Proficiency in English (B2+)
* Proficiency in German (A2+/B1+)
* Knowledge of MS Office, MS Outlook, and MS Excel in a professional environment
PREFERRED QUALIFICATIONS
* Ability to analyze and find patterns in large data sets
* Experience communicating with a wide range of stakeholders, including peers and leadership
* 1-2 years of experience working in a data-driven business environment
* Experience in client services, including developing client relationships
* Ability to make decisions based on recommendations provided and in the presence of unclear contexts
* Extensive experience with the Internet and search engines
* Understanding of product safety regulations
* Knowledge of basic SQL
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use, and transfer the personal data of our candidates.
Posted: September 19, 2024 (Updated 26 days ago)
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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