Project Manager - Apple Store Online User Acceptance Testing (UAT) Automation
About the Team
We are a diverse group of individuals at Apple who don't just create products, but build innovative technologies that revolutionize entire industries. Our team fosters a culture where everyone belongs and is inspired to do their best work.
About the Role
As a UAT Automation Project Manager on our Apple Store Online team, you will manage and lead automation efforts for multiple medium to large-sized, global cross-functional UATs with concurrent timelines and have a direct impact on one of the world's largest e-commerce sites.
Description
This role involves establishing automation standards, guidelines, technologies and approaches for the UAT projects to reduce testing cycles with a goal of 100% automation. You will work closely with multiple IS&T and Business partner teams to advance our test automation capabilities and tooling.
Responsibilities:
* Developing and executing the test automation strategies, processes, and reporting for the ASO UAT team.
* Collaborating with multiple IS&T and Business partner teams to connect-the-dots across orgs, and partner on advancing our test automation capabilities and tooling.
* Building deep subject matter expertise of our E2E digital customer journeys, business processes, and underlying systems.
* Working with business and technical partners to understand each digital solution that we build, and using this knowledge to define a test automation plan for each that thoroughly evaluates functionality, usability, and reliability/scale across a range of use cases.
* Operating as a regional Automation lead of ASO functional and cross-functional tracks for larger UAT program, and/or as part of a global team supporting work that may be covered across regions.
* Lead test resources through successful execution of automated testing scenarios, while providing input into processes driving continuous improvement and alignment with industry best practice.
* Troubleshoot, resolve and triage automation related defects. Take learnings into consideration for future product needs and roadmaps.
Qualifications
* Test Automation experience, in a field requiring a deep understanding of complex and integrated systems.
* Direct experience in IT, UAT, or PVT building and implementing test automation strategy, processes, methodology, and tooling within an e-commerce or customer care landscape.
* Deep experience performing manual and automated testing with various frameworks and tools like Java, Python, AI/ML, Selenium, Cucumber, Jenkins, CI/CD, etc.
PREFERRED QUALIFICATIONS
* Communicates with clarity, both written and verbally.
* Experience with transactional commerce systems such as SAP (S4 preferred).
* Excels at seeing around corners, identifying potential areas of concern, having a proper sense of urgency, and can rally teams to review and mitigate risks in a program.
* Demonstrated ability to establish relationships with partner teams and be seen as a trusted advisor and partner.
* Demonstrates good facilitation, negotiation, and conflict resolution skills.
* Is an outstanding team player, is detail oriented, quality-focused, and has deep analytical and problem-solving skills.
* Exhibits a genuine passion for innovation shown through creative strategies and continuous process improvement.
* Possesses a deep understanding of the Software Development Lifecycle (SDLC), in both a Waterfall and Agile development landscape.
* PMP or Project Manager Certifications a plus.
* Bachelors degree in Computer Science or a directly relevant discipline.