Guest Experience, Events & Partnership Manager
Start Date: April 2025
Years of experience: 5 years of experience
Salary Range: €43,000-€48,000 doe
Key Responsibilities
* Oversee the daily guest experience, ensuring customer satisfaction and high-quality service.
* Train and support front-of-house teams to enhance guest interactions.
* Coordinate with housekeeping, maintenance, and reception teams to uphold operational standards.
* Elevate F&B offerings targeted to our key-demographic to bring unique and engaging F&B experiences to the hostel.
* Plan, organise, and manage in-house events, ensuring they align with the hostel’s brand and culture.
* Develop strategic partnerships with lifestyle brands as well as community groups to enhance guest experiences.
* Source and manage external vendors, entertainment, and promotional collaborations.
* Track event performance and ensure continuous improvement for future activities.
* Ensure all events and partnerships align with the company’s values and goals.
* Develop and execute creative communication stunts to promote Clink with events and partnerships.
* Collaborate with influencers, bloggers, and travel platforms to enhance visibility.
* Monitor performance and provide data-driven insights to improve campaigns.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Business Development and Sales
Industries
Hospitality
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