Senior Customer Success Executive (SCSE-25) plays a key role in Seopa's success, owning customer accounts and shaping long-term partnerships. This position offers opportunities for career growth in a dynamic team.
Main Responsibilities
* Own relationships with multiple accounts and be a trusted advisor to customers.
* Negotiate contracts and new product opportunities that benefit both customers and the business.
* Represent Seopa at customer meetings, conferences, and exhibitions to aid business development.
* Share knowledge with colleagues and assist junior employees.
* Become a market expert and identify opportunities for growth based on knowledge of Seopa product lines.
Requirements
* Determined and eager individual with strong communication skills.
* Confident communicator who is empathetic and comfortable dealing with senior executives.
* Customer-focused with excellent analytical skills.
* Strong degree in a Business or IT field, ideally with relevant experience in the sector.
Desirable Skills
* Experience working in a target-driven environment.
* Excellent skills in MS Office (particularly Excel).
* Proven ability to self-educate and communicate effectively.
* Experience in an IT, e-commerce, fintech, or financial services environment.
About Seopa
This is an excellent time to join our multi-award-winning company. We offer a friendly, dynamic, and inclusive working environment with options for hybrid working.
Seopa is an industry leader in creating and hosting insurance, finance, and utility price comparison engines. Our systems enable insurance providers to secure business within their target markets and empower consumers to easily identify providers who meet their financial product requirements at market-leading prices.
We have received numerous awards, including six consecutive Deloitte Technology Fast 50 awards and several Best Managed Companies awards.