We are seeking experienced Accommodation Assistants to join our team at Ballyseede Castle, a Four Star Hotel with 45 bedrooms and public areas. Under the guidance of Renata Lata, successful candidates will have the opportunity to work in a dynamic environment and develop their skills.
Main Duties
Our Accommodation Assistants play a vital role in ensuring our guests have an exceptional experience. Key responsibilities include:
* Communicating services and facilities to guests as required
* Addressing customer complaints professionally and notifying management
* Ensuring guest needs and requirements are met
* Maintaining health and safety procedures and attending relevant training
* Cleaning rooms, bathrooms, and other areas
* Carrying out additional duties notified by management
Requirements
To succeed as an Accommodation Assistant, you should possess:
* A high level of attention to detail
* Flexibility to work various shifts over a 7-day week
* The ability to work independently or as part of a team
* Fluent spoken and written English
* A passion for cleanliness and customer satisfaction
Benefits
We offer a range of benefits to support your career development and well-being, including:
* Competitive rates of pay
* A friendly and supportive work environment
* Staff meals and social events
* On-site parking and bike-to-work scheme
* Career progression opportunities
* Employee recognition and reward programs
About Us
Ballyseede Castle is a member of Failte Ireland's Safety Charter, demonstrating our commitment to providing a safe and welcoming environment for all guests.