Job Title: QA Engineering Manager (Platform Automation)
About Forcepoint:
Forcepoint simplifies security for global businesses and governments. Our all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working.
Position Overview:
Forcepoint is transforming cybersecurity by focusing on what matters most: understanding people's intent as they interact with critical data and intellectual property wherever it resides. Our uncompromising systems enable companies to empower employees with unobstructed access to confidential data while protecting intellectual property and simplifying compliance.
Responsibilities:
Provide hands-on leadership in the QA team, ensuring high-quality testing standards.
Drive the design and implementation of automation frameworks, both individually and as the technical lead of a team of QA engineers.
Work with managers across the organization to tackle highly complex and high-valued customer-facing issues, ensuring quality assurance is at the forefront.
Provide day-to-day guidance and support to ensure that your team is successful and meets its quality goals.
Work closely with technical support to quickly qualify and reproduce escalated customer issues, ensuring quality of the product is maintained.
Take an active role in the career development of your team members, fostering a culture of continuous learning in automation methodologies and design patterns.
Perform other duties and projects as assigned, with a focus on continuous improvement in automation processes.
Preferred Technical Skills:
10+ years of experience with Python on MacOS or Windows.
Expert Python coder with experience in developing and maintaining test automation frameworks such as Robot Framework and Pytest.
Experience with integration testing between different components of a software system. Focusing on Microservices-based architecture.
Knowledge of API testing tools and techniques, Familiarity with contract-based testing.
Expert with CI tools like Jenkins, experience in writing and maintaining Test automation pipelines.
Excellent debugging and RCA skills. Experience with troubleshooting and debugging of automation code.
Experience working in a fast-paced, agile environment with continuous integration and continuous deployment (CI/CD).
Deep understanding of automation design patterns and their implementation.
Experience with source control systems like Git.
Strong communication skills to effectively collaborate with developers, escalation group, and other team members.
Ability to manage multiple projects simultaneously.
Strong knowledge of QA methodologies and automation processes.
Experience in managing/coordinating testing activities.
Experience in measuring and reporting quality-related metrics to identify trends and proactively solve problems.
ISTQB certifications are a plus but not mandatory.
Soft Skills:
Strong communication (written and oral) and teamwork behaviour within a diverse team environment
Building good working relationships with other teams around the world
Ability to create an innovative, collaborative and supportive culture
Strong focus on reports' talent development and career growth
Self-motivated to research new skills and technologies (whether or not directly related to product)
Commitment to the broader range of product development goals (teamwork at scale)
Education and Experience:
Bachelor's degree or equivalent experience
Extensive experience managing a QA engineering team.
Strong troubleshooting skills, good coding and source management practices