Insurance Advisor - Naas
Location: Kildare, Ireland
Type: Permanent
Category: Customer Service, Sales
Salary: €27,000 to €30,000 per annum
Job Description
The primary function of the Personal Insurance Advisor is to deliver excellent and efficient customer service that drives increased sales and business retention based on site in the branch.
* Provide a high standard of service to existing and new customers, ensuring a great experience.
* Deliver on agreed targets for new business and retention through the use of selling and retention skills.
* Execute policy amendments in an efficient manner, ensuring all aspects of our service provision meet customer expectations.
* Optimize opportunities for cross-selling to generate referrals while engaging with customers to maximize business growth opportunities within other channels/business units.
* Handle a requisite volume of calls efficiently, ensuring our call answering objectives are achieved for both the customer and organization.
* Work closely with team colleagues to collectively achieve overall targets set.
* Ensure all systems and procedures are complied with.
* Accrue and maintain comprehensive up-to-date knowledge and information of the Company's Personal Lines and Commercial product range and compliance requirements.
* Complete relevant industry qualifications as appropriate.
Qualifications:
* Leaving Certificate or equivalent and/or a relevant third-level qualification.
* Customer-focused.
* Excellent communication and organizational skills.
* Previous sales or customer service experience.
* Proactive, energetic approach, and positive outlook.
* Proficient in MS Office Suite (MS Word, Excel, PowerPoint).
* Teamwork.
* Problem-solving.
* Target-driven and results-oriented.