Join a dynamic team as a Junior IT Engineer, responsible for designing, implementing, and maintaining communication systems and networks.
Key Responsibilities:
1. Provide 1st/2nd line support for customer queries, ensuring timely resolution and adherence to SLAs.
2. Collaborate with senior engineers to design and implement high-availability networks.
3. Perform technical support duties, including device configuration and troubleshooting.
4. Investigate network performance issues and develop planned resolutions.
Requirements:
1. Degree in computer science, IT, electronics, or related disciplines.
2. Technical skills: communication protocols, enterprise management tools, cybersecurity best practices.
3. Interpersonal skills: strong communication, relationship management, organisational skills.
What We Offer:
1. Competitive salary and benefits package.
2. Opportunity to work on complex communication systems and networks.
3. A collaborative team environment with opportunities for growth and development.
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