Job description
DID Electrical is currently recruiting for a Branch Manager in Turners Cross, Cork.
The successful candidate must be results driven and strive to meet and exceed sales and profitability for the store. As a Store Manager you should inspire your team by leading a customer centric agenda from the front and promote and deliver high performance on learning and development in a positive environment.
You will be accountable for the overall running of the store; this includes but is not limited to delivering on sales, health & safety, legal compliance and stock accuracy. You will actively liaise with your Line Manager on all operational issues and encourage a positive store culture in line with DID Electrical's core values.
Principal Responsibilities:
1. Day to day management of all operational and administrative issues within the branch, including opening and closing the store, staff rostering, and security.
2. Liaise with Line Management daily, managing and achieving assigned business targets, sales budgets, KPIs, and cost control.
3. Responsible for the well-being of your team, including Learning and Development, identifying training needs, and conducting performance reviews.
4. Manage merchandising and stock levels, accountable for stock loss and stock takes, and oversee support for the online department.
5. Analyse market trends and local competitors to improve store performance.
6. Ensure world-class customer service and understand customer needs.
7. Maintain store presentation and regularly engage with team and customers for feedback.
8. Responsible for health and safety, including security issues and breaches.
9. Act as the first point of contact for HR concerns, ensuring adherence to policies and procedures.
10. Lead by positive example, upholding Company Values, and performing other ad hoc duties as assigned.
Financial Responsibilities:
Managing your profit and loss account, store KPIs, cash, accountability for stock takes, and stock discrepancies.
Experience & Skills Required:
* Previous experience as a Manager.
* Excellent customer service relationship builder with a passion for providing world-class customer service.
* Excellent communication, leadership, and training skills.
* Strong and motivated leader with a results focus.
* Highly organised with the ability to manage multiple projects and work to tight deadlines.
* A self-starter with resilience and a passion to succeed.
* Business-minded, change-oriented, and proactive.
* Excellent influencer at all organisational levels.
* Relevant experience as an Assistant Manager.
Competencies:
* Communicates professionally and effectively manages relationships.
* Works well within a team, flexible, and willing to learn and share.
* Open to change in a fast-moving industry.
* Passion for technology and curiosity for innovation.
* Supportive of colleagues in a team environment.
* Ability to learn new business processes and operationalise training.
Job Types: Full-time, Permanent
Pay: €40,000.00-€60,000.00 per year
Additional pay:
* Commission pay
* Performance bonus
Benefits:
* Bike to work scheme
* Employee discount
* On-site parking
* Store discount
Experience:
* Team Management: 1 year (preferred)
* Sales: 1 year (preferred)
Work Location: In person
#J-18808-Ljbffr