Quality Manager Role
This is an exciting opportunity to work in an organization that produces over 100 SKUs to 80+ countries.
Key Responsibilities:
* Responsible for end-to-end quality from raw materials intake through to product delivery.
* Shape the vision for driving world-class food safety and quality standards.
* Drive delivery of identified improvement initiatives and longer-term strategies through active engagement with the factory team, wider supply chain, customers, and suppliers.
* Own the process of resolution of food safety or quality issues, leading root cause analysis, implementation of actions, ensure ongoing compliance, and communication with key stakeholders.
* Enable the Quality team to work most effectively by finding opportunities for improvement in processes with customers and external suppliers and ensuring their delivery.
* Lead the strategic agenda to transform traceability and quality control systems.
* Oversee operations of third-party quality control laboratory, including review and approval of chemistry and sensory test results. Manage QC clearance and address blocked stock issues.
* Conduct internal audits, including evaluations of third-party warehouses, prepare and support external audits, such as FSSC22000, HSE, SMETA, Rainforest Alliance, Halal, and Kosher certifications.
* Lead the change management process for new products.
* Oversee and coordinate the training of production operators. This will include keeping records of all training activities, including progress and outcomes.
Qualifications and Skills:
* Bachelor's degree or equivalent in Food Science or a related field.
* Experience in food safety and quality management within the food industry (3+ years experience required managing key elements of a QMS).
* Strong knowledge of food safety regulations, quality standards, and audit processes (e.g., FSSC22000, HSE).
* Experience preparing for and hosting audits.
* Excellent problem-solving and analytical skills, with expertise in root cause analysis.
* Effective communication and stakeholder management abilities.
* Proficiency in using quality control systems and tools for traceability and compliance.