Securitas Security Services Ireland are currently recruiting a Security Officer Night Team Lead for our client based in Leixlip, Co. Kildare
The Site Security Team Lead will be responsible for the day-to-day leadership and line management of supervisors and staff on site. They will ensure the operational effectiveness of the Security Operations Centre and the rest of the onsite team. They will be the first point of escalation with the client, chairing weekly meetings with the client and other members of regional/global sites. The team lead will ensure that all posts are covered and rostered timings are adhered to, and that supervisors and officers meet the required standards. They oversee staff training, ensuring they are adequately equipped for their roles. The Site Security Team Lead will uphold Securitas Values of Integrity, Vigilance, and Helpfulness.
*All Securitas interviews are conducted online via video call*
Key Responsibilities
* Staff performance and safety - Ensure supervisor and officer performance meets required standards using Key Performance Indicators (KPIs) and appraisals. Ensure proper uniforms, PPE, and compliance. Conduct post audits and maintain procedural documentation.
* Security Operations - Plan and manage security operations and special events such as site/VIP events.
* Learning and Development - Plan exercises for all shifts, update procedures, and integrate lessons learned. Work with management to create training and learning exercises.
* Continuous Improvement - Advocate for and implement process enhancements.
* Supporting Client and Security Management - Act as a liaison between clients and the security team. Plan and chair weekly meetings with the client.
* Updating Documents - Maintain and update documents such as Standard Operating Procedures (SOPs) and Assignment Instructions (AIs).
* BCP Creation - Create Business Continuity Plans (BCPs).
* Engaging in Continuous Learning - Stay updated with best practices and standards through ongoing learning and training.
* Develop, facilitate, and deliver Quarterly Business Reviews (QBRs) and assist Securitas Management in building out quality systems/auditing processes and industry best practices.
* Produce accurate and concise reports when required and understand clearly when escalation of reports is necessary. Display sound judgment and understanding as to where such reports should be directed.
* Maintain a training matrix for all supervisors and officers assigned, identifying any gaps in skill sets or specific training requirements.
Competencies (as demonstrated through experience, training, and/or testing)
* Demonstrate strategic vision and insight into Securitas and client plans.
* Anticipate Securitas and client needs and effectively resolve issues independently.
* Meet and continue to meet any applicable Irish licensing requirements for the industry.
* Meet and continue to meet requirements for specific skills, certifications, or authorizations specified for the assigned account.
* Display the highest standards of personal presentation to maintain the image of Securitas and the Customer.
* Knowledge of security operations and procedures.
* Knowledge of supervisory practices and procedures.
* Skill in staff supervision, including assigning work and providing training and discipline.
* Knowledge of business operations management and human resources administration.
* Use of personal computer is required, with a working knowledge of Microsoft Outlook, PowerPoint, Word, and Excel being mandatory.
* Strong planning, organizing, and leadership skills.
* Fluent in English, written and oral.
* Strong customer service and service delivery orientation.
* Ability to interact effectively at various social levels and across diverse cultures.
* Ability to be an effective leader and member of project teams.
* Ability to take initiative and achieve results within constraints of standard operating procedures.
* Ability to conduct multiple assignments concurrently.
* Ability to adapt to changes in the external environment and organization.
* Ability to synthesize and arrive at logical conclusions with input derived from multiple sources.
* Comfortable working with and administering all security systems, alarm systems, access control systems, CCTV, and communication technologies.
Qualifications and Skills
* Experience - Proven background in demanding high tempo security roles.
* Technical Skills - Familiarity with IT systems and compliance tools.
* Soft Skills - Excellent organizational, communication, and interpersonal abilities.
* Knowledge Areas - Safety standards, risk assessments, and fleet management expertise.
Key Attributes
* Detail-oriented with a commitment to compliance and safety.
* Strong problem-solving and proactive mindset.
* Collaborative approach with a focus on professional development.
* Ability to determine courses of action based upon detailed written instructions.
* All applicants must produce original documents including identification, visa, and GNIB cards.
Benefits:
* Full-time 36 hours a week contract of employment with the ability to work up to 48 hours per week.
* 24-hour EAP (Employee Assistance Programme) free confidential counselling and advice supporting our employees in various areas.
* Employer Contribution Pension Scheme from the day you join the Company.
* Progression, training, and development opportunities.
* Christmas Savings Scheme.
* Discounted Private Healthcare Scheme (Cash back on everyday medical costs, such as dental check-ups, optical, GP, and Emergency Department visits).
* Internal recognition schemes.
* Bicycle to work scheme from the day you join the Company (Save up to 52% on a bike and accessories).
* Group Scheme (Access to hundreds of discounts from well-known brands and retailers, as well as access to hundreds of high-quality online education courses from some of the world’s leading learning institutions).
* Employee Refer a friend incentives.
* Life Assurance equal to one year’s basic pay as per Employment Regulation Order (ERO).
* Overtime as per the ERO.
* Sick Pay Scheme as per ERO.
* SIPTU Representation Rights.
* Substantial Maternity Leave top-up payment.
At Securitas, we believe in rewarding our people for their hard work. We offer a range of great benefits designed to support our people and their families.
These comprehensive benefits include discounted health care scheme, company pension, bike to work scheme, access to hundreds of discounts from well-known brands and retailers, access to hundreds of high-quality online education courses from some of the world’s leading learning institutions, ways to save for the future, and other resources to improve health and well-being.
Securitas is an equal opportunities Employer
?P.S.A. Licence Number : 00352
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