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Account Executive, Mid Market - UK
Client: DocuSign
Location: Ireland
Job Category: Other
EU work permit required: Yes
Job Reference: a5596124d59b
Job Views: 6
Posted: 03.03.2025
Expiry Date: 17.04.2025
Job Description:
Company Overview: Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents.
What you'll do: As the Account Executive (AE), you are responsible for developing and closing new business and expanding our footprint with current customers. You will help grow Docusign by finding leads, closing Sales, formulating Sales strategies, and communicating product value to prospects.
Responsibilities:
1. Qualify sales opportunities based on Docusign’s sales methodology and metrics, including client fit and success criteria.
2. Create a territory plan across all industry verticals to prioritize time investment across prospects and customers and lead an active pipeline of new logo opportunities.
3. Position Docusign's value proposition as part of the overall business solution, linking these benefits back to the key business issues of the client.
4. Expand the Docusign solution beyond the functionality introduced during the implementation process and consistently seek new business opportunities by communicating, recommending, and upselling new Docusign products, services, and partner solutions.
5. Process sales orders and facilitate customer onboarding.
6. Manage customer needs for engagement with other Docusign resources, such as professional services, training, product management, and marketing.
7. Enlist customers to participate and/or speak at Docusign and partner events.
8. Provide accurate, timely reports and forecasts, as needed, for management.
9. Develop and maintain sophisticated knowledge of Docusign’s products and services.
10. Maintain current and accurate account information, as well as leads and follow-ups for assigned clients in CRM database.
11. Handle overall customer loyalty, serving as internal advocate and escalation point to clients.
What you bring:
1. Basic experience in consultative sales and account management, preferably within a SaaS model.
2. Fluent in English.
3. Strong digital literacy, including experience using sales force automation tools (preferably Salesforce.com), Microsoft Word, PowerPoint, and Excel.
4. Proven track record meeting or exceeding individual sales targets and quotas.
5. Services or Consulting delivery experiences a big plus.
6. Ability to anticipate change and prioritize accordingly.
7. Ability to work as a team, as well as independently.
8. Ability to manage a large volume of concurrent client relationships.
9. Ability to identify, critique, suggest, and implement intelligent changes to the clients' business optimization processes.
10. Excellent verbal and written communication skills to interact effectively at all levels of an organization.
11. Eager to learn, determined to adapt quickly, and comfortable with some ambiguity.
Life at Docusign:
Docusign is committed to building trust and making the world more agreeable for our employees, customers, and the communities in which we live and work.
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